Why should I create a Membership Toolkit account?

Membership Toolkit is the primary means of communication for the St. Susanna PTO and serves as the platform for our website. Through Membership Toolkit, families can sign up for volunteer opportunities, access Class and Homeroom Message Boards, search the student directory, and more — all in a few simple online steps.

Room parents also use this system to communicate throughout the school year.

I don’t know the name of my child’s teacher yet. Can I still create an account?

Yes. If you are a new family to St. Susanna, you will receive an email inviting you to join Membership Toolkit before the school year begins. Open the link and register at that time.

Once homeroom teachers are announced, the PTO will add your child(ren)’s homeroom information for you.

Should my spouse or partner have a separate account? What if we want separate accounts?

When possible, we recommend creating a single family account so that volunteer signups, directory information, and student details are stored in one place.

When a primary user creates an account, there is an option to invite another email address to access the account. This secondary user will have separate login information but will still have access to the same family account, be listed in the directory, and receive communications from your child’s room parents and the PTO.

Both adults on the account can sign up for volunteer opportunities and access Message Boards for that student. Only two adults can be listed on one Membership Toolkit account.

For divorced or separated families, one family record can list two separate addresses and contact details, or each adult may register individually and be listed separately in the student directory.

Help! I can’t access the student directory.

In order to access the student directory, you must have a Membership Toolkit account.

If you have more than one child at St. Susanna, you only need to create an account one time to have access to the student directory.

I changed my email address. How do I update my Membership Toolkit login?

To update your email address, log in to stsusannapto.org or the Membership Toolkit App and go to your Account Profile.

Select the Access tab and complete the information in the Invite Others section to invite another email address to access your account profile. Enter your new email address there, using your current password, and click Send Invite.

You will receive an email at your new email address. Click the link in that email to confirm the new address, then select a password for the new login.

After that, you can log in with your new email address, return to your Account Profile, and remove the old login email address from the record.

How can I change my password?

There are two ways to change your password:

If you are able to log in:
Click on My Profile. This will take you to the Profile Menu, where you can manage most aspects of your account, including changing your password.

If you can’t remember your password:
Click I forgot my password from the login page. The system will ask you to enter your email address and will send a reset link to that email.

Is there a mobile app for my phone?

Yes. The Membership Toolkit App is available for free in the Apple App Store and Google Play. Search for MembershipToolkit and look for the Membership Toolkit icon.

Once you download the app, you’ll have access to the student directory and PTO calendar. You’ll also be able to sign up for volunteer opportunities and access Class and Homeroom Message Boards.

If you are a first-time user or an inactive user and cannot access your account, please contact the Student Directory & Technology Chair, Krystiana, via email at stsusannatech@gmail.com.

What if I don’t want my personal information visible to other users?

You can choose which information is visible to other users when you register, and you can update those settings at any time.

Even if you prefer not to share your information publicly, you should still register so you can receive communication from your child’s room parents and receive the PTO newsletter to stay informed about what is happening at school.

I still have questions. Can you help?

We’re happy to help anytime. Please contact the Student Directory & Technology Chair, Krystiana, via email at stsusannatech@gmail.com.